Best For
Solo practitioners and small general practice firms that prioritize simplicity and affordable pricing over PI-specific features or advanced AI.
Overview
MyCase is a practice management platform designed for ease of use, now part of the AffiniPay family. At $109/user/month (with annual billing for discounted rates), it targets solo and small firm practitioners who want core case management, billing, and client communication tools without complexity. MyCase offers basic AI features, but nothing approaching the depth of purpose-built litigation platforms — there are no AI medical chronologies, no demand drafting, and no complaint generation. As a general-purpose tool, it lacks PI-specific workflows, contingency fee accounting, and built-in eSign or e-fax capabilities. For general practice firms handling straightforward matters, it's a solid, affordable choice. For plaintiff firms, the savings over a PI-focused platform are offset by what's missing.
Strengths
- Clean, intuitive interface with minimal learning curve
- Affordable entry point at $109/user/mo with annual billing
- Fast onboarding — firms can be up and running quickly
- Good client portal and communication tools for general practices
Limitations
- General-purpose platform — no PI-specific workflows, no contingency fee accounting, no demand tracking
- AI features are basic and not litigation-focused; no medical chronology, demand, or complaint drafting
- Annual billing required for best pricing; month-to-month rates are higher
- No built-in eSign, e-fax, or texting — these require separate paid tools
- May feel constraining as firms grow or take on complex litigation
Feature Breakdown
Case management, billing and invoicing, client portal, document management, calendaring, task management, time tracking, client intake, basic AI features, and basic reporting. Note: eSign, e-fax, texting, and PI-specific tools are not included.
Pricing & Total Cost of Ownership
$109/user/month with annual billing for the best rate; month-to-month pricing is higher. Basic AI features included but limited in scope. No eSign, e-fax, or texting included — add $50-$100+/user/month for third-party tools if needed. True cost for a PI firm needing those tools: $160-$210+/user/month, approaching or exceeding inTrial Manage's all-inclusive $199/user/month.
Ideal Firm Profile
Solo practitioners and small general practice firms that handle straightforward matters and bill hourly. Not recommended for plaintiff PI firms that need contingency fee accounting, litigation-specific workflows, or advanced AI tools.
Editorial Verdict
MyCase delivers on simplicity and is a solid entry point for small general practice firms. However, plaintiff firms should look elsewhere: the lack of PI-specific workflows, contingency fee accounting, and meaningful AI makes it a poor fit for litigation practices. When you add the cost of separately sourcing eSign, e-fax, and texting, the price advantage over a purpose-built platform like inTrial Manage largely disappears — and you're still left without litigation-specific AI or workflows.
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